Find the market you are sizing, and the evidence behind the number

Yes. Published reports offer a free sample — a real extract of the study showing the segmentation, regional coverage and depth of analysis, not a brochure. Request one from any report page in the catalogue. Where a sample is not yet available for a report, the same form registers your interest and we will send it as soon as it is.

It depends on how many people need access. Excel Only, Single User, Multi User, Enterprise User, Quick Intelligence are the available tiers, and each report page lists them with their access limits and inclusions. In short: a single named reader needs Single User, a team of up to six needs Multi User, and organisation-wide access needs Enterprise. Choosing a licence smaller than your actual readership is the one mistake worth avoiding — upgrading later costs more than buying the right tier first.

Within 24 business hours of payment being confirmed for a digital delivery. Where delivery follows bank confirmation, allow 3-5 business days — that is the maximum, and most reports arrive well before it. Customised studies depend on the scope agreed. Full detail on the delivery formats page.

Yes. Licences include between 30 and 60 hours of free customisation depending on the tier, and every report carries an entitlement to 10% customisation against the markets covered in that report. The complexity of the request and the time it takes are assessed by the analyst, whose judgement is final. Use the Customise Report form on any report page, or scope a fully custom study if the question sits outside an existing report.

Yes — analyst support is included with every licence, for two to twelve months after purchase depending on the tier, and the higher tiers include direct call and email access to the analyst team. Before buying, use the Speak to Analyst form on any report page.